Shipping & Returns

At Cindy’s Shoes, our number one goal is customer satisfaction. We want you to love what you ordered—and we’re here to help if something isn’t right.

🔄 Return Policy

We offer returns within 14 days of purchase.

Return Guidelines

• Items must be unworn, unwashed, and in original condition.
• Include the reason for your return.
• Original shipping charges are non-refundable.
• Use a protective box or thick wrapping. Items returned without original packaging may incur a 15% restocking fee.
• Customers are responsible for return shipping costs.

Refunds & Exchanges

• Returns are eligible for store credit or exchange only.
• We do not offer refunds to the original form of payment.

If you have questions about returns, email us at Cindys.Shoes.Promotions@gmail.com.